A clear next step.
IncidentFlow
From the first report to resolution.
A planned backend for routing support tickets through a clear, structured workflow, with priorities and ownership at every stage.
Ticket assignments, status workflows, role-based access, comments, and SLA tracking.
Explore the concept +
The goal is to connect each ticket to a responsible owner and a visible status, from the initial report to its resolution. Role-based access and SLA tracking are part of the planned design.
